Privacy policy

Last updated: March 20, 2026

This Privacy Policy describes how DJJH (Registration Number: 16503954) collects, uses, and discloses your personal information when you visit our website, make a purchase, or otherwise interact with our services.

We are committed to protecting your personal data and handling it responsibly in accordance with applicable data protection laws, including the UK GDPR and EU GDPR.

Personal Information We Collect

We may collect the following categories of personal information:

Contact Information — name, billing address, shipping address, phone number and email address.
Order Information — details of products purchased, order history, and transaction details.
Payment Information — payment method details and confirmations (processed securely via payment providers; we do not store full card details).
Device Information — IP address, browser type, device type, and operating system.
Usage Information — how you interact with our website, including pages visited and browsing behavior.
Communication Data — messages sent to us via email or contact forms.

How We Collect Information

We collect personal information in the following ways:

Directly from you when you place an order or contact us
Automatically through cookies and tracking technologies
From third-party service providers involved in order fulfillment and delivery

How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Arrange shipping and delivery (including through third-party suppliers and logistics partners)
Provide customer support and respond to inquiries
Send order updates and service-related communications
Improve our website, products, and services
Prevent fraud and ensure security
Comply with legal obligations

Sharing Your Personal Information

We may share your personal information with trusted third parties where necessary, including:

Payment processors (to securely process payments)
Shipping carriers and logistics providers
Suppliers and fulfillment partners (for order processing and dropshipping)
IT and hosting service providers
Legal or regulatory authorities when required by law

We do not sell your personal information to third parties.

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve our website performance.

You can control cookie settings through your browser preferences.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements.

Your Rights

If you are located in the UK or the European Economic Area, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

International Data Transfers

Your information may be transferred and processed outside your country of residence. Where required, we implement appropriate safeguards such as Standard Contractual Clauses.

Security

We take reasonable technical and organizational measures to protect your personal data. However, no system can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Trade Name: DJJH
Registration Number: 16503954
Email: sales@djjh.ltd
Address:
Suite 12445 61 Bridge Street
Kington
United Kingdom
HR5 3DJ